Haystack GDPR Privacy Notice

Last modified:  August 13th, 2022

This privacy notice applies to EU/EEA residents accessing Haystack’s services from the EU/EEA and will explain how we use the personal data we collect from you when you use our platform.


  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
  14. How to contact the appropriate authorities

‍What data do we collect?

‍Haystack may collect the following data:

  1. Personal identification information (name, email address, phone number, etc.)
  2. Projects and items you are interested in.
  3. Information collected from you interacting with our website, our platform, our customer’s website, or communicated voluntarily by you via email or phone call

‍How do we collect your data?

‍Directly through our website and platform, or via your employer.

‍How will we use your data?

‍Haystack collects your data so that we can:

  1. Process your instructions and manage your account
  2. Communicate with you regarding our products and services

‍How do we store your data?

‍Haystack securely stores your data on Digital Ocean Cloud Services in the US-East region (New York), using commercially reasonable security practices.

Haystack is primarily a Processor of information. You have the ability to access and modify your data when it is on our platform by communicating with your employer.


‍Haystack would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Haystack from contacting you for marketing purposes or giving your data to other members of the Haystack Group.

If you no longer wish to be contacted for marketing purposes, email privacy@usehaystack.io to unsubscribe.

‍What are your data protection rights?

‍Haystack would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request Haystack for copies of your personal data. We may charge you a small fee for this service to cover the costs of retrieval.
  2. The right to rectification – You have the right to request that Haystack correct any information you believe is inaccurate. You also have the right to request Haystack to complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that Haystack erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Haystack restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Haystack’s processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that Haystack transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email (privacy@usehaystack.io) subject line of “GDPR Request”. Emails with any other subject line cannot be guaranteed to be responded to within the same timeframe.

‍EU Representative:

‍If you are an individual in the EU, you can also contact George Barry, who is based in the Republic of Ireland and has been appointed as Haystack’s representative in the EU pursuant to Article 27 of the GDPR on matters related to the processing of personal data activities that take place in the EU. To make such an inquiry, please write to George Barry at 4 St Christopher's Rd, Montenotte, Ireland.


‍Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites and platform, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

‍How do we use cookies?

‍Haystack uses cookies in a range of ways to improve your experience on our website and platform, including:

  1. 1. Keeping you signed in
  2. Understanding how you use our website and platform
  3. To improve usability
  4. To improve your experience

‍What types of cookies do we use?

‍There are a number of different types of cookies, however, our website and platform use:

  1. Functionality – Haystack uses these cookies so that we recognize you on our website and platform and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  2. Advertising – Haystack uses these cookies to collect information about your visit to our website and platform, the content you viewed, the links you followed and information about your browser, device, and your IP address. Haystack sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

‍How to manage cookies

‍You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

‍Privacy policies of other websites

‍Our website and platform may contain links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, you should read their privacy notice.

‍Changes to our privacy policy

‍Haystack keeps its GDPR privacy notice under regular review and places any updates on this web page.

‍How to contact us

‍If you have any questions about Haystack’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@usehaystack.io with the subject line of “GDPR Request”

Or write to us at:

    Data Protection Officer,

    Haystack Insights Inc.

    2261 Market Street #4274

    San Francisco, CA 94114